Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how alexanderplumbing.com.au ("we," "us," "our," or "Site") collects, uses, discloses, and otherwise handles your personal information when you visit our website and use our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We collect various types of personal and non-personal information, including:
- Name and Contact Details: Email address, name, phone number (if voluntarily provided)
- Technical Information: IP address, browser type, operating system, referring URLs, and pages visited
- Cookies and Tracking Data: Identifiers used to remember your preferences and track your activity across sessions
- Usage Data: Information about how you interact with our Site, including clicks, time spent on pages, and content engagement
- Location Data: General geographic location derived from IP address (not precise GPS data)
How We Use Information
We use the information we collect for the following purposes:
- Conducting website analytics to understand user behavior and improve Site functionality
- Tracking affiliate commissions and performance metrics related to casino referrals
- Personalizing your experience and delivering relevant content
- Improving Site security, performance, and user experience
- Complying with legal obligations and preventing fraud
- Sending you marketing communications (only if you have opted in)
Cookie Policy
Our Site uses the following types of cookies:
- Essential Cookies: Required for Site functionality, security, and basic user experience
- Analytics Cookies: Track user behavior, traffic patterns, and Site performance (e.g., Google Analytics)
- Affiliate Tracking Cookies: Monitor referrals to casino partners and attribute commissions
- Marketing Cookies: Used for retargeting and advertising purposes across third-party platforms
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, blocking essential cookies may impact Site functionality. For detailed information on managing cookies, visit www.allaboutcookies.org or your browser's help documentation.
Third-Party Links
Our Site contains links to third-party casino operators, gambling platforms, and affiliate partners. We do not control, endorse, or assume responsibility for the privacy practices, content, or operations of linked websites. When you click on external links, you leave our Site and enter a third party's domain. We strongly recommend reviewing the privacy policy of any third-party website before providing personal information or engaging in gambling activities.
Third-party partners may collect, use, and disclose your personal information according to their own privacy policies, which may differ significantly from ours.
Your Rights
Under the Privacy Act 1988 (Cth), you have the following rights:
- Right of Access: Request access to personal information we hold about you
- Right to Correct: Request correction of inaccurate or incomplete personal information
- Right to Complain: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs
- Right to Opt-Out: Unsubscribe from marketing communications by clicking the unsubscribe link in our emails
If you are located in the EU or UK, you may have additional rights under the General Data Protection Regulation (GDPR). If you are in the US, privacy laws such as the California Consumer Privacy Act (CCPA) may apply.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Specifically:
- Affiliate Tracking Data: Retained for up to 90 days or as required by payment processors
- Analytics Data: Generally retained for 26 months
- User Communications: Retained for 2 years unless you request deletion
- Account Information: Retained for the duration of your engagement plus 1 year
You may request deletion of your personal information at any time, subject to legal and contractual obligations.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
Email: privacy@alexanderplumbing.com.au
We will respond to your request within 30 days in accordance with the Privacy Act. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Note: This Site is intended for users aged 18 and over. We do not knowingly collect information from minors. Gambling involves risk and should be approached responsibly. If you have concerns about problem gambling, please contact Gambling Help Online or call the National Problem Gambling Helpline.